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ABOUT LYONS ASSOCIATES.

David Alan Lyons, Senior Partner    -   Susie Radcliffe, Partner.

Established in 1982, Lyons Associates has been a major niche player in the IT Service and Support Management Consultancy arena for over 25+ years.

Today, we remain an independent Partnership with widespread Contacts and influence throughout the IT marketplace. Our business is IT Services Research and Management Consultancy – covering the entire arena of Hardware Services, Software Support, Consultancy and related Value-Added Services.

We are very experienced in delivering the following for our Clients:-

  • Bespoke Competitive Research Projects
  • Multi-client Studies on Hot Topics
  • Face-to-Face, Telephone or Postal Vendor and User Surveys
  • Acquisition Profiles
  • Focus Groups
  • IT Industry-focused Subscription Programmes.

At Lyons Associates, our unique experience and capabilities enable us to accurately assess Clients’ exact information and intelligence requirements and this means we deliver correct and reliable responses concisely, and on time.

Based in Hampshire (convenient for London and the M3/M4 corridor), we typically work within the UK and European IT Sectors (EMEA), but have also completed major Consultancy Projects in Australia, the USA and the Far East.

In the past few years Lyons Associates Clients have included EMC, Fujitsu, Fujitsu Siemens, HDS, Hewlett Packard, IBM, Network Appliances, Omnetica, Siemens Business Services, StorageTek, Sun Microsystems, SunGard and Toshiba.

We have worked with many of our Clients since 1982 and we have consequently evolved our business to suit their ever-changing needs and requirements, confident it is this flexibility that is key to our success as we continuously partner our Clients towards their own growth and success.

Consequently, we are very pleased to say that we have an enviable stable of loyal Blue Chip Clients, which includes major IT Users and Vendors and, not surprisingly, we have never had to formally advertise our Services.

In addition, we are always competitively priced. Our organizational strategy means that our overheads are deliberately low and, despite our pedigree, we have always traditionally offered the best value for money within the IT Service and Support Consultancy Industry.

Our own growth has been deliberately controlled to ensure we offer a Personal Service, based on honesty, trust, flexibility and a deep understanding of the evolving IT Service and Support Industry today and the exact needs of our Clients in this Sector.

Today, our Partnership comprises two experienced Partners and a team of Independent Researchers and Industry Associates:-

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David Alan Lyons, Senior Partner

Lyons Associates’ Founder and Senior Partner, David Lyons, has an impressive wealth of experience (30+ years), based on his Services Management and Marketing roles within such companies as Digital Equipment Co., IBM, Control Data and Input of the United States.

As Senior Consultant, he designs and manages Bespoke and Multi-client Projects and specialists in critical in-depth interviewing at Executive level. David is also a consummate and popular regular Industry Guest Speaker at major International Industry Conferences, for individual Clients, and at our annual Workshops and Conferences.

Susie Radcliffe, Partner

Susie Radcliffe joined Lyons Associates as a Co-Partner in 1986 with over 10 years’ experience of the Consultancy arena, and having worked at a Senior Level in Economic, PR and IT Consultancies, both in the UK and in the Middle East. She has now been with the company for over 20 years and is an experienced Author and Analyst.

Apart from her primary roles of: ‘Market-Watching’; Client Project Management; Data Analysis; Report Composition, Management and Production; Programme Liaison and Conference Organization; she also co-ordinates and administrates the work of our experienced Team of Researchers and Consultants in the field.

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Please contact us to arrange a visit with you on 01202 482830 or .

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Lyons Associates

11 Whitehall
Christchurch
BH23 1DE

Telephone: 01202 482830  International +44 1202 482830
e-mail: contact@l-a.co.uk


 
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